Shipping

After placing the order you will receive a confirmation email. Kangoo only delivers to home addresses. We do this because our packages are sent as mail that simply go through the letterbox. So you don't have to wait at home for the delivery! As soon as we have shipped your order you will receive a tracking code.

The shipping costs and delivery times differ per country, below you will find an overview of the shipping costs & delivery times:

The Netherlands:

- €4.99 and free with orders from €49

- Ordered before 12:00? Next day delivery on working days

Belgium:

- €8.99 and free with orders over €75

- 2 to 3 working days

Germany:

- €8.99 and free with orders over €75

- 2 to 4 working days

France, Italy, Spain and Ireland

- €14.99 and free with orders over €100

- 2 to 5 working days

The rest of the world:

- €19,99

- 3 to 10 working days

Returns

You have 14 days from the time of delivery to return the items. The item must be unworn and must be returned with the original labels. You pay the return costs yourself. Kangoo is not liable for damage and/or loss of packages that are returned. We therefore recommend that you always send your package with a track & trace code and ask PostNL for the proof of shipment.

1. Pack the Kangoos in the original box and packaging. In addition, write the order number on a note or on the box.


2. You write our address on the box and deliver the package to a PostNL delivery point.

Return address:
Hoenderberg 9
4708HN Roosendaal
Netherlands

After we have received your return, we will refund the purchase amount. This is within 14 days at the latest, but usually much faster.

Size chart

Our Kangoos have the same dimensions as most European brands. We therefore always recommend purchasing the same size that you always buy. In the table below you will find the exact measurements per size.

View our de size chart

Washing instructions

We recommend washing your Kangoo's at a maximum of 30 degrees, this is better for your underwear and the planet. Turn your boxers inside out before washing and avoid the dryer as they will last much longer. Ironing is possible, but not necessary and do not use bleach!

Contact

We have already answered many questions here. Do you still have questions? Send us a message via the Contact Form, email to info@kangoounderwear.com or WhatsApp us on +31623084395.

If you email us with a question about your order, be sure to include the order number or email address you used during checkout in your message.

Kangaroo Underwear respects the privacy of visitors to its website, in particular the rights of visitors with regard to the automated processing of personal data.

More about privacy, cookies and the processing of personal data can be read on the page: Privacy Policy